Humans have dreamed of a world without work since the industrial revolution. But can we really envisage doing nothing?
The WALL-E effect
In 2008, sci-fi film WALL-E made us question just how fun a world without work would be, fast forwarding to a time where humans have handed over their autonomy to robots, becoming obese, lazy, demanding and, essentially, useless in the process.
Since devices are playing a larger role in our working lives day by day, should we be worried about the future of jobs and human interaction?
The technological transition
Computer technology has already had a major impact on job roles. Cashiers have been replaced with self-service machines, bank tellers have increasingly been lost to cash machines and online banking, while even telephone switchboards incorporate voice recognition technology.
Repetitive, manual labour jobs like these are most likely to be affected in the next 10 years, but while businesses are spending more money than ever on technological investment, they’re also deciding to hire fewer people in return.
The rise of flexible working
The impact of this technological shift is already being felt in the format of how we work. Contract working is already popular in creative industries. But we can expect to see more on-demand roles, such as flexible hours, shift work, and hot-desking, spreading into different sectors as businesses become less focused on hiring a permanent and full-time bank of staff.
A brighter future
The good news is that technology makes our lives easier. With software taking care of the fundamental aspects of data processing and analysis, businesses will be able to focus on other more important aspects, such as staff development and training, customer engagement, raising brand awareness and honing specialist knowledge.
As such, roles will be created to ease the transition between technology and customer. Electricians and computer technicians, teachers, professors, researchers, software developers and healthcare professionals are all expected to be in demand to help maintain and aid this technological transition, while also catering for an ever-growing and ageing population.
What’s more, personalised services will continue to be just as important, fulfilling our desire for human interaction. After all, a human workforce still has a lot to give! A combination of personal insight, knowledge, experience and the ability to offer comfort and reassurance to customers – whether they be shoppers, clients, employees, patients or students – will always be paramount.
Of course, the future is still uncertain. But we are already working with businesses to manage the impact new technology is having on their teams and the way they work. To see how we can help your business and your workforce prepare for the future, contact us at Mango HR Group today.